Go back

Ganttic Update: New Help Desk

Ganttic Updates

We’re happy to announce that our new Help Desk is officially open!

For the past few months, we here at Ganttic have been busy updating and streamlining our Help Desk. And now it’s live. Here’s the rundown of what’s new, where to find it, and how it’ll make your planning experience even better.

What’s New?

If you’ve had a question regarding a Ganttic feature recently, you may have noticed something seemed different. Better even…

Right from the get-go our new Help Desk has been designed to help our clients find exactly what they need. You’ll find the Search bar is featured front and center. Just start writing your query and all matching articles will be displayed. 

In Ganttic's new Help Desk, the search feature is front and center and will help you answer all your resource planning questions.

Or take a peek through the different sections on the browsable knowledge base. It’s a more intuitive guided experience for getting those Q’s answered fast!

We’ll also be adding more advanced articles, whitepapers, and workflow guides. So be sure and check back often as this will be updated continuously.

Try it Yourself

Want to try our new Help Desk for yourself? It’s possible to see all the changes and browse around here: https://help.ganttic.com/hc/en-us

You can also access the Help Desk at any time from inside the Ganttic web app. Just go to Info > Visit Support Center.

You can get to the Help Desk from Ganttic's resource planner.

Give us Feedback

After you’ve given the Help Desk a try let us know how you feel. Love it or hate it, we’re always happy to hear from our clients. So, email us at experience@ganttic.com and let us know what works, what doesn’t, and if there’s anything we missed!

See Ganttic’s Help Desk for yourself and give it a try!

Check out all the latest updates that make resource planning even better! Try Ganttic for free
Array ( [posts_per_page] => 4 [orderby] => date [order] => DESC [post_type] => post [meta_query] => Array ( [relation] => OR [0] => Array ( [key] => is_case_study [compare] => NOT EXISTS ) [1] => Array ( [key] => is_case_study ) ) [post__in] => Array ( [0] => 513 [1] => 8379 [2] => 575 [3] => 41136 ) )

Read more

Updates for Fall 2022: Easier Sharing, Account Owners, Outlook, and More

3 October 2022

We’ve been working hard improving our app recently. And as such we’ve rolled out a few smallish updates – that added up, will hopefully lead to some big (and positive!)…

Read more

Ganttic Update: Custom Data Permissions

15 September 2021

Custom data field rights help admins decide what users can see, edit, or not see. Learn how to use this option for better planning.

Read more

Create More Powerful Project and Resource Views

14 October 2019

For project and resource planning, Views can be a powerful tool. Acting as “snapshots” of the bigger picture, they can help you discover a different side and story to your…...

Read more

How to Sync Gantt Charts with Outlook Calendar.

3 June 2019

Find out how to sync and schedule Gantt charts with Outlook Calendar. Ganttic lets you easily sync your personal calendar, see the benefits it brings.

Read more
All articles

Deliver an accurate picture of your plans.
Start now for free.

14-day free trial. No credit card required.

Try Ganttic for free
Logo Log in Sign up Privacy Notice Terms & Conditions info@ganttic.com