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Ganttic Support and Help Hub

Ganttic Support & Help Hub

Get in contact with Ganttic’s support team. Whether you’re a new user who needs help with onboarding, or an advanced user with a question, you’ll find the answer here. At the Help Hub, you’ll get personalized support you need!

Ganttic Support & Help Hub — get personalized onboarding and assistance from the support team.

A library of help materials

Check out our detailed articles on all of Ganttic’s features. As well as some some suggestions for advanced usage and in-depth whitepapers.

Screenshot of Ganttic’s Help Center search interface, illustrating access to articles, FAQs, and advanced feature guides.

Onboarding videos

We have a whole playlist dedicated to onboarding new users. Check out the link to take a look.

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Our support is top-rated, see what our clients say

Rated 4.5 stars on GetApp
Rated 4.5 stars on Software Advice
G2 link, Rated 4 stars on G2
Rated 4.5 stars on Capterra
Rated 4.5 stars on TechnologyAdvice

Book a live support demo

Whether you have a quick question or looking for in-depth training, all users can book personalized support demos at any time. Learn more about a feature, onboard your team, or just quickly get the help you need. Support demos are free and unlimited.

Ganttic expert offering help with resource planning questions.

Round-the-clock support

Need to get in touch? Send us your questions via email and our team will get back to you with the answers. Email us at support@ganttic.com.

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FAQ

Support demos are hosted on Zoom, but if you need to meet on Teams just write to us at support@ganttic.com

Yes, we offer unlimited training and complimentary onboarding for all users at anytime.

Write to us and we’ll find a more suitable time at support@ganttic.com.

The more the merrier! Book demos for individuals or for the whole team.

Our team is here to guide you through every step of your onboarding experience. If you’d like our team to pay you an onsite visit, write to us at support@ganttic.com

Brand new to Ganttic? You can email us at experience@ganttic.com or book a time to talk to an account manager live.

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Customer support has been outstanding whenever it has been needed.

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Darren C., Regional Manager

Trusted by over 100,000 users

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Check out our Blog

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How Ganttic Solved Equipment Utilization for 4 Teams

Overview Equipment utilization is the share of an asset’s available time that actually gets used, and most companies measure it badly because the record is scattered across calendars, spreadsheets and…

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Resource Utilization: How Ganttic Solved Bench Visibility for Q Agency

Overview Resource utilization in a delivery business is an organizational problem before it is a math problem. Most agencies find out somebody was free three weeks after the fact. Q…

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Top 6 Resource Planning Software Tools for Project Portfolio Management (PPM)

Overview Managing a portfolio means deciding which projects to run, in what order, and with whose time. That last part is where most portfolios come undone, because the people and…

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Why Ganttic is the Best Resource Planner for Some (But Not for All)

Overview There is no single best resource planner, only the one that fits what you schedule, who needs to see the plan, and which decisions you want software to make.…

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Capacity and Workload Management Tips from the Ganttic Team

Overview Capacity and workload management is how teams match project work to the people and time they actually have. It prevents bottlenecks, protects against burnout, and turns deadlines into commitments…

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Gantt Chart vs Timeline: Which Is Better for Your Projects?

Overview Choosing between a Gantt chart vs timeline comes down to the altitude of your work. Gantt charts map out micro-level dependencies and critical paths, making them essential for day-to-day…

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