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What Web Apps Increase Productivity in Hybrid Offices?

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The world couldn’t have survived COVID without the internet. And as we transition to the next phase of work, this will truer than ever. As such we put together a few ways that web apps can help your hybrid offices stay connected and productive. Read on to find out more!

The outbreak of the COVID-19 pandemic made working together in the office impossible. It led to an inevitable surge in digital transformation for all businesses, as it accelerated the trend of Work from Home (WFH). Many major companies globally have announced that employees can work remotely long term. Some even indefinitely!

Statista's graph on how often people want to WFH in the future
Statist’s chart on the percentage of people who wish to continue WFH and how often. 

According to the Statista Research Department, before the coronavirus (COVID-19) pandemic, 17% of U.S. employees worked from home 5 days or more per week, a share that increased to 44% during the pandemic. 

Employers expect regular home workers to double in the UK from 18% pre-pandemic to 37% post-pandemic. And since WFH has become the norm, 64% of workers now want to spend at least some hours at an office, store, factory, or another type of workplace. This may be why Generation Z has shown interest in a hybrid approach to work. According to the survey conducted by Salesforce, 64% of respondents would like to work in hybrid mode – sometimes working from the office or location outside of their homes.

Salesforce survey on most appealing work - hybrid work ranks highly for Gen Z

What is a Hybrid Office?

Hybrid workspaces are the logical transition to post-pandemic work. This approach allows workers choose wether they want to be remote or in-office. And can mean that while some work permanently from home, others may come into the office a few days a week. While other teammates connect virtually from the other side of the country, or even world. 

Some organizations or companies plan to implement the hybrid approach of working. In which they “implement rotating schedules to reduce the number of people in a given space.”

However, given that they are new, there’s still plenty of opponents to this structure. And some attest that hybrid offices also make it harder for companies to maintain the culture and employees’ productivity. That’s where finding the right tools can help. 

The Best Web Apps for Hybrid Offices

Various web apps facilitate companies to streamline the workforce’s operations, manage employees’ tasks, and ensure their personal needs are fulfilled. 

Here is the list of some great web apps that can help companies increase their employees’ productivity. And are great whether working from home or the office. 

Teleconferencing Apps

Teleconferencing apps connect your hybrid offices by offering real time collaboration

Teleconferencing apps have changed the way companies are interacting with their employees since the global pandemic. Various Teleconferencing Apps have now made it easy for both companies and employees to host conferences and meetings. Moreover, according to the report released by Lifesize, employees save an average of $2,000-$7,000 by using web conferencing tools allowing them to telecommute.

Some of the best Teleconferencing Apps ruling in the market are: 

  1. Zoom Zoom’s App provides a seamless and secure video environment. On which companies can bring their teams together. Besides this, it also provides users with various features like Meetings & Chat, Zoom Phone, Video Webinars, Rooms & Conference Room Connector, etc. All these help the team members to collaborate virtually without investing more time and resources. 
  2. GoToMeeting – GoToMeeting is an industry-leading online video conferencing app. It is used by millions of people for real-time virtual communication and collaboration. In addition to internal, it can also be used for external communication. Such as communicating with customers face to face, sharing presentations, and adding other colleagues in a meeting. All with just a click of a button.

How teleconferencing apps increase productivity:

  • Easy for anyone to connect – hybrid offices need apps that everyone can participate with. 
  • Allow for unlimited meetings and participants
  • Provide clear sound and images
  • Stand in for in-person meetings that can be conducted from anywhere

Communication Apps

Healthy internal communication leads to a chaos-free workplace. And one in which the team can collaborate and grow. Besides virtual meetings, various comprehensive communication apps seamlessly connect people in the organization. 

Some of the best communication apps used by companies to ensure employees have everything they need to collaborate with their teams are:

  1. Slack providing a secure and single workspace that connects companies with the people and tools they work with. Slack helps companies to get real-time messaging through calls and chat. To automate the workflow, Slack provides Integrations with a growing number of handy bots and apps.
  2. Microsoft Team – more than 12 million daily users use Microsoft Team in one week, and 37.5% increase due to more people working from home. Microsoft Teams app offers a central hub where companies can communicate with teams and collaborate to work effortlessly. Besides a chat-based collaboration, Microsoft Team enables the team to share the document, conduct online meetings, etc.
  3. Google Meet – according to Sundar Pichai,  “We are now adding roughly 3 million new users each day and have seen a thirty-fold increase in usage since January. There are now over 100 million daily Meet meeting participants.” Google Meet is a free communication app that allows companies to present, collaborate and live stream meetings to 100,000 viewers at one time.

How communication web apps for hybrid offices increase productivity:

  • Easy for your team to connect with
  • Provide organizable, dedicated channels to specific topics
  • Provides records of communication

Project Management Apps

Project management apps like Ganttic can help keep the team, tasks, and projects on course.

Project Management Apps help companies look after their teams and streamline the workflow to deliver the project on time without being in the office. In 2020, companies needed Project Management Apps to manage everything, from scheduling virtual meetings to coordinating workloads.

Here are some best project management apps that help companies to boost their team’s productivity:

  1. Basecamp A cloud-based online project management app. Basecamp simplifies complex tasks into separate projects and helps teams to manage every project efficiently with no time. Besides that, it offers comprehensive features like message boards, to-dos, schedules, docs, file storage, group chat, and automatic check-in questions.
  2. Jira – Jira helps agile teams to manage any type of customized project. It offers a secure and user-friendly platform to create a custom workflow. Or, better still, teams can also start with a project template. Jira enables teams to track each work that helps them identify and solve issues quickly. Plus, automation enables companies to automate the task and ensure the completion of the project on time.
  3. Trello – Trello is a free project management tool that involves creating Kanban style boards, lists, and cards that teams can organize and enable them to manage every project efficiently. The price tag especially makes it a favorite of SMBs and startups
  4. Ganttic – an online resource and project portfolio management app. It helps enterprises track their projects’ resources across their entire portfolio. Ensuring that the right amount of work is always scheduled – super important when you don’t see team members daily. Plus, custom views help highlight the important stuff to each team or department. Ganttic even connects to your other apps via an API, so you can you pair it with any of your other favorite apps. 

How project management apps increase productivity for hybrid offices :

If you're new to resource management, check out a few reasons why it's so important for projects and work tasks. 

 

Help Desk Apps

Help Desk works as a first point of contact where customers or clients can give feedback about the company’s support services. These apps have helped companies evaluate the quality of their customer support services. As well as the performance of their customer support team.

Some of the best Help Desk apps:

  1. Zendesk – Companies that use the Zendesk Help Desk App to track support team metrics reduce their resolution times by an average of 16%.  Better still, 69% of internal support tickets are resolved in one touch. This cloud-based help desk software & app provides a dynamic interface. Through this app companies can systematically handle customer questions and issues. Zendesk is available with various comprehensive features like web widgets, pre-defined ticket responses, customer history, etc.
  2. FreshdeskFreshdesk is a powerful cloud-based helpdesk system. It offers a platform where the team can connect to the customers from email, phone, web, chat, and social media networks. This web app helps companies quickly resolve issues across channels. Moreover, it effortlessly generates reports. So anyone can collaborate with their teams. Either at home or in the office.
  3. HelpScout – HelpScout facilitates customer support management. This is done with the help of various robust features like class reporting, integrated knowledge base, robust API, and tons of integrations.
  4. GrooveHQ – GrooveHQ App is a simple Help Desk platform. It helps growing teams to manage the customer queries efficiently. And in no time. It provides all basic tools that contribute to building better customer experiences and delight them. 

How Helpdesk web apps increase productivity for hybrid offices:

  • Keeps issues organized.
  • Connects your team to your clients.
  • Transparent channels and clear workflow.

Survey & Feedback Apps

Survey and feedback apps help keep the team aware of problems, and are great when people are fluctuating between home and the office, such as with hybrid work.

Capturing surveys and feedback can help companies assess the customers’ and employees’ satisfaction and experience level.

These are some powerful Survey Apps help companies create, distribute, manage and analyze customer and employee feedback.

  1. Zonka Feedback – A comprehensive Customer Feedback and Survey App. It enables companies to capture customer feedback in real-time. It measures the right CX Metrics (NPS, CES, and CSAT), get instant feedback alerts, actionable reporting, and takes action to close the feedback loop. Companies can reach their customers using Tablets, Kiosks, Online Surveys, Email Surveys, and SMS Surveys. Besides actionable analytics to enable businesses to take action on feedback, Zonka Feedback also offers ready-to-use integrations to build workflows with other tools and do feedback management seamlessly. 
  2. SurveyMonkey – SurveyMonkey captures real-time customer feedback. It enables companies to create, edit, distribute, manage, and analyze surveys through a single dashboard. Additionally, SurveyMonkey provides in-built expert survey template. These templates work across desktop, tablet, and phone.

How survey and feedback apps increase productivity for hybrid offices:

  • Gives feedback and results in real-time.  
  • Connects from anywhere.
  • Helps you solve problems with your team and product.

Conclusion

In a pandemic, web apps have helped you maintain transparency in communication with employees and clients and streamline your business process. Be it project management, team collaboration, meeting with clients, monitoring the task, or creating and analyzing reports, web apps assure you that everything is done smoothly. Subsequently, you’ll find it easier to manage these tasks so that you can focus on other things that lead to exponential business growth.   

Using these web apps will help your hybrid office stay connected. Keeping moral and productivity on track. No matter how dispersed everyone is. 

Ganttic resource planner for hybrid offices and teams

Ganttic resource planner is a flexible web app for hybrid offices

The most important thing about working in a hybrid offices is keeping track of the various people, equipment, tasks, and projects. Resource management apps such as Ganttic can help. Book a free, personalized demo to learn more. Or check out some of these great features. 

  • Monitor utilization to cut down on burnout, while also ensuring that everyone’s got enough on their plates
  • Cloud-based app connects from anywhere.
  • Update plans in real-time. Allocate additional resources when it looks like projects are going over. Or note when you finish ahead of schedule. All while preventing resource stealing and overbooking between departments and teams.
  • Shareable with unlimited licenses and users.
  • Custom views – create unique views for your team and hide the unnecessary data. 
  • Personlized permissions and unique editing rights.

The best way to manage your hybrid office is with some great apps. Sign up for a free trial of Ganttic and see for yourself how resource management can bring your team together!

 

 

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